CCU Costs / Fees, Refunds, and Withdrawal Polices

Tuition

Tuition Cost

Tuition at California Coast University is based on a cost per unit of credit. Textbooks are not included in tuition fees.

Estimated Program Requirements:

Estimated Total Tuition Charges:

*Approximate required units and tuition charges do not include credit for prior learning and/or transfer credit. Doctoral and some master's degrees may require additional prerequisite courses.

Financial Aid

California Coast University does not participate in federal or state financial aid programs.

Tuition Obligations

A student may not be awarded the degree, until all unpaid financial accounts, current or delinquent, have been satisfied. This includes tuition and all library fees. The degree will be retained and not released by the University until such obligations are satisfied.

Discounts

Military Tuition Rates

Active Duty Service Members, Reservists, and Veterans enjoy a special tuition discount of 10%. The CCU Military Discount Program is not to be used or applied in conjunction with any other offer, discount, or promotion. Discount only valid for enrollments after January 2024, and is subject to proof of eligibility at the time of application.

Government Employees

All government employees get a special tuition discount of 10%. The Government Discount Program is not to be used or applied in conjunction with any other offer, discount, or promotion. Discount only valid for enrollments after January 2024, and is subject to proof of eligibility at the time of application.

Law Enforcement Employees

All law enforcement employees get a special tuition discount of 10%. The Law Enforcement Discount Program is not to be used or applied in conjunction with any other offer, discount, or promotion. Discount only valid for enrollments after January 2024, and is subject to proof of eligibility at the time of application.

Firefighter Employees

All firefighters and employees get a special tuition discount of 10%. The Firefighter Discount Program is not to be used or applied in conjunction with any other offer, discount, or promotion. Discount only valid for enrollments after January 2024, and is subject to proof of eligibility at the time of application.

CCU Graduates

Students who have previously received a degree from CCU will receive a 10% tuition discount on a future program. The Graduate Discount Program cannot be used in conjunction with any other offer, discount, or promotion.

Corporate Partner Employees

All corporate partner employees get a special tuition discount of 10%. Click here to learn how to become a Corporate Partner. To view a full list of our Corporate Partner Organizations visit the Corporate Partner List Page. The Corporate Partner Program is not to be used or applied in conjunction with any other offer, discount, or promotion. Discount only valid for enrollments after the date contract is signed and is subject to proof of eligibility at the time of application. Offer is not retroactive for students already enrolled.

Additional and Optional Non-Refundable Fees

The following fees and charges are costs that students may incur beyond the basic tuition fees for specific programs. These costs are NON-REFUNDABLE.

Additional Fees and Charges Explained (Non-Refundable)

Registration Fee: Enrolled students wishing to withdraw from an educational program have a right to a pro-rata refund of all monies paid to the University, less the application fee and a portion of the registration fee, not to exceed $250.00, if the student has completed at least one lesson assignment in a course. However, newly registering students have the right to request a refund of all tuition charges paid and all refundable fees paid within 7 days after enrollment, if no coursework has been completed.

Textbooks: Students have the option of acquiring the textbook on their own or renting from the University’s Library for a fee of $35 per book for 120 days and a refundable security deposit of $50 per book. Students outside the contiguous U.S. will be charged postage for shipping. The security deposit is refundable upon successful completion of all coursework or upon request to withdraw from the University provided that the textbooks have been returned on time and in good condition. Textbook costs vary depending on whether students rent the textbook, purchase them new, or purchase them used. As an example, for a program with 10 courses the cost of textbooks will be approximately $350, plus return shipping, if the student uses the University’s rental library.

Phone Calls and Postage Costs: In order for the University to maintain its reasonable tuition rates, the postage for all student initiated correspondence must be assumed by the student. The University does not accept collect calls, nor can toll-free calls to the Admissions Office be transferred to other offices of the University.

Library Fees and Research Costs: California Coast University provides online library services free of charge through LIRN – Library and Information Resources Network, Inc. Please contact library services at [email protected] for additional information on accessing the LIRN network. In addition, students who choose to utilize outside library and/or research assistance are responsible for any costs incurred, i.e. obtaining access to local or college libraries or out-side databases, or any costs for mentors/specialists/editors, etc.

Third Party Bindery Charges: Students must have a copy of their approved thesis or dissertation hardbound according to the specifications in the University’s Guidelines for Writing the Thesis or Dissertation. Students may utilize a bindery of their choice in their local area. The average cost for binding varies.

Re-Evaluation Fee: A student has 45 days from their enrollment date to submit any additional items for evaluation, such as transcripts, CLEP, AP, or DSST scores or documentation of specialized training in an attempt to earn course credit. However, after the 45 day grace period, any additional items submitted for evaluation will be charged a $75 re-evaluation fee and any credit transferred will be awarded if applicable, but course fees are still charged.

Expedited Materials Costs: Each student is responsible for any costs incurred when requesting expedited shipment of materials, such as textbooks, study guides, transcripts, etc. These costs may vary depending on student's location, shipping method, and urgency. 

Repeat Examinations: Students have the option of repeating the Unit Exams to achieve a better grade. Each Unit Exam within a course may only be repeated once. For each course, students can repeat one Unit Exam free of charge. The cost for each additional, repeated exam will be $90. Payment must be paid in full to the Finance Department before exams are released. Requests to retake a Unit Exam will only be honored if the Final Exam has not been sent. If a student does not receive a passing course grade of “A”, “B” or “C” for undergraduate students and “A” or “B” for graduate students, the student must pay the current cost of tuition to repeat the course to receive a passing grade.

Reinstatement Fee: If a student is placed on hold from their program because of failure to meet financial or academic requirements, and wishes to be reinstated to an active status, they will be assessed a $75 non-refundable reinstatement fee. In addition, the student will only be reinstated into a program that is currently offered plus any tuition increases that have occurred since the original enrollment tuition.

Program Changes: After a student is officially enrolled, a $250 fee is assessed to execute any requested changes to the original educational program. Tuition increases may also be assessed if applicable.

Voluntary Courses: Current tuition will be assessed for each course a student voluntarily elects to complete that is not required in a student’s academic plan. All voluntary courses must be approved first by the Director of Academic Affairs.

Transcript Fees: A complimentary copy of an official transcript is provided to each graduate with his or her diploma or certificate. There is a $10 fee for each additional copy. All requests for transcripts must be submitted in writing, signed by the student or graduate, to the Registrar of the University. The Registrar’s Office has the right to decline sending a transcript if the student has not met academic standards.

Late Fees: Late fees will be assessed on all unpaid or late payments.

Returned Payment Fees: A $25 fee will be assessed for any check, electronic funds transfer or credit card returned for non-payment.

Student Tuition Recovery Fund (STRF): Click here to read the complete policy.

Services Not Provided By The University

The University does not participate in federal or state financial aid programs. If the student has received federal student financial aid funds, the student is entitled to a refund of the monies not paid from federal student financial aid program funds. If a student obtains a loan to pay for an educational program, the student will have the responsibility to repay the full amount of the loan plus interest, less the amount of any refund.

The University does not provide job placement services, transportation, supplies and materials. There are additional equipment costs, shop or studio fees, or any other costs not described in the University’s Tuition Schedule.

This institution does not have dormitory or housing facilities under its control. Rents in the zip code 92701 (California Coast University’s zip code) range from $850 - $3,150 per month. This information was located through the Renter’s Guide on www.zillow.com, the online real estate resource. The University has no responsibility to find or assist a student in finding housing.

The University does not provide, pay for, or reimburse students for the acquisition of, or use of, any electronic tools and/or services such as, but not limited to, computers, access to online database services, or database consultants fees and/or services.

General Policies

Withdrawal, Termination and Reinstatement

Student's Right to Cancel: Student has the right to cancel the enrollment agreement and obtain a refund of all tuition charges paid and all refundable fees paid, through attendance at the first class session, or the seventh day after enrollment, whichever is later. Notice of cancellation shall be in writing. All requests to withdraw from any program must be submitted in writing to the attention of the Registrar's Office via email: ([email protected]) or mail: 925 N. Spurgeon Street, Santa Ana, California 92701. This notification need not take any particular form; it needs only to state the student wishes to cancel this Agreement. The effective date of cancellation will be the date the request is received by the Institution. A withdrawal may be effectuated by the student's written notice or by the student's conduct, including, but not limited to, a student's lack of attendance. The University does not refund tuition for completed courses. 

Refunds

The institution shall refund unearned tuition charges if the student withdraws after seven days of enrollment, during a period of attendance. Students who have completed 60% or less of each provided course may be entitled to a pro rata refund based on the schedule below. All amounts paid by the student in excess of what is owed shall be refunded within 30 days of receiving the cancellation request. Students who have completed 61% or more of a course, are not entitled to a refund for the course. A student who withdraws after the first class session, or seventh day after enrollment, whichever is later, the institution may retain the application fee and a portion of the registration fee, not to exceed $250.00. Refunds will be processed within 30 days upon receipt of written request.

When a student cancels after completing 60% or less of a course and has overpaid the tuition amount due, the institution may retain a percentage of tuition in accordance with the following schedule:

Students residing in the state of Iowa who withdraw within the first two calendar weeks of enrollment will receive a refund of all tuition charges. A student who terminates after the first two calendar weeks of enrollment may be eligible for a pro rata refund. This refund will be an amount that is not less than ninety-five percent of the amount of tuition charged to the student multiplied by the amount of the coursework remaining in the program. If a student has completed 60% or more of a program, no refund will be given. All amounts paid by the student in excess of what is owed shall be refunded within 30 days of receiving the cancellation request. Notice of cancellation shall be in writing. All requests to withdraw from any program must be submitted in writing to the attention of the Registrar's Office via email: ([email protected]) or mail: 925 N. Spurgeon Street, Santa Ana, California 92701.

If, at anytime, a student terminates a postsecondary educational program after the first two calendar weeks due to the student's physical incapacity or, for a program that requires classroom instruction, due to the transfer of the student's spouse's employment to another city, the terminating student shall receive a refund of the tuition charges in an amount that equals the amount of tuition charged to the student multiplied by the ratio of the remaining calendar days in the school period to the total number of calendar days in the school period.

Sample refund calculation for students residing in Iowa (based on current tuition rate for a Bachelor degree program)
Percentage of program completed: 42.9% (54 semester units out of 126 semester units)
Total payments student has made: $21,420.00
126 (# of semester units in school period) - 54 (# of semester units the student completes in the school period)
= 72 (# of semester units the student failed to complete in the school period)
72 (# of semester units the student failed to complete in the school period) / 126 (# of semester units in school period)
= 0.571 (% of the school period the student failed to complete)
0.571 (% of the school period the student failed to complete) x $21,420.00 (tuition charges for the school period)
= $12,240.00 (amount of refund prior to school's administrative charges)
$12,240.00 (amount of refund prior to school's administrative charges)
x 0.95 (Iowa law allows the school to retain 5% in administrative charges)
= $11,628.00 (minimum tuition charge refund/reduction owed to the student)

Student residing in the State of Maryland: The minimum refund that an institution shall pay to a Maryland student who withdraws or is terminated after completing only a portion of a course, program, or term within the applicable billing period is as follows:

A refund due to a Maryland student shall be based on the date of withdrawal or termination and paid within 30 days from the date of withdrawal or termination. Notice of cancellation shall be in writing. All requests to withdraw from any program must be submitted in writing to the attention of the Registrar's Office via email: ([email protected]) or mail: 925 N. Spurgeon Street, Santa Ana, California 92701.

Students residing in the state of Oregon who cancel after completing 60% or less of a course and have overpaid the tuition amount due, the institution may retain the initial nonrefundable $75 application fee and a percentage of tuition in accordance with the following schedule listed below. Notice of cancellation shall be in writing. All requests to withdraw from any program must be submitted in writing to the attention of the Registrar's Office via email: ([email protected]) or mail: 925 N. Spurgeon Street, Santa Ana, California 92701.

Students residing in the state of Wisconsin: Students residing in the state of Wisconsin will receive a full refund of all money paid if student:

1. Cancels within the three-business-day cancellation period under SPS406.03;
2. Accepted was unqualified and the school did not secure a disclaimer under SPS 409.04;
3. Enrollment was procured as the result of any misrepresentation in the written materials used by the school or in oral representation made by or on behalf of the school.

Refunds will be made within 10 days of cancellation.

Termination Of Enrollment

Students are expected to conduct themselves in a mature, professional, and ethical manner. Students may be terminated or disqualified from their program of study for any of the following reasons:

• Deceit, fraudulence, cheating, unethical or disruptive behavior, forgery or vandalism.
• Falsification of records, transcripts, or coursework documents submitted for review or credit.
• Plagiarism of other’s work.
• Failure to demonstrate reasonable and successful academic progress. Students completing coursework must complete a minimum of one course every six months for a minimum of two courses per year. Students completing a thesis or dissertation must submit evidence of progress in writing at least once a year. A waiver may be requested by writing to the Director of Academic Affairs stating the reason for the request and the specific time when progress will resume.
• Failure to submit work according to the standards specified in the manuals and instructions provided by the University.
• Failure to maintain the tuition payment agreement.

Request For Reinstatement

Students must maintain an active status in their program(s), as noted in the previous section. This includes maintaining good standing both academically and financially. If a student is placed on hold from his/her program for failure to meet financial or academic requirements, the student record will be placed on an academic or financial hold. Students can remain on academic or financial hold for a period of up to one year.During this time, students may be contacted by the University in an attempt to reinstate and get them back on good standing and on track to graduation. If a student wishes to reinstate within the one year timeframe, he/she will need to fill out an application to reinstate.The application must be submitted to the University along with a $75 non-refundable fee. Once received, the Director of Academic Affairs will prepare a new academic plan and a revised contract will be mailed to the student. The contract may include any tuition increases that may have occurred since the student’s original enrollment. Students will be required to meet the current academic requirements and standards established by the University. Any previously completed coursework may be transferred into the current program, when possible and applicable.

Dispute Resolution

The University encourages students to contact staff and faculty directly with questions or concerns in regard to their program and/or course materials. The University is committed to resolving any complaints that may arise during enrollment. It is the policy of the University to address student complaints in an objective, and timely fashion. It is also the policy of the University to resolve all student concerns and complaints at the department level, whenever possible. 

All student complaints that cannot be resolved at the department level are referred to the Director of Academic Affairs for investigation and resolution. Once complaints are classified into the general categories of academic issues, student service issues, or administrative issues, an internal investigation is initiated. If the Chief Academic Officer deems it appropriate, a meeting of the Grievance Committee may be held to discuss alternatives and to suggest a course of action. When a decision has been reached, the Director of Academic Affairs or Chief Academic Officer communicates in writing to the student and retains material related to the complaint in a student complaint file

Students have the right to appeal decisions made by the Academic Department and Student Services Department. To appeal a decision, students must file a formal complaint or grievance in writing via email or mail addressed to the Chief Academic Officer (CAO). The CAO will review and research all facets of the student’s concern and present the findings to the President and the Grievance Committee. The Chief Academic Officer coordinates all review meetings and provides the student with a response from the Grievance Committee. Formal complaints and grievances will be acknowledged within 7 days and they will be resolved within 30 days upon receipt of written request.

Students who feel the University is not complying with accreditation standards may contact:
Distance Education Accrediting Commission
1101 17th Street NW, Suite 808, Washington, D.C. 20036
Phone: 202-234-5100
Students will find additional information on filing a formal complaint on the DEAC website - www.deac.org.

Students may also contact the Bureau for Private Postsecondary Education regarding any compliance concerns by calling (888) 370-7589 toll-free or by completing a complaint form which can be found at www.bppe.ca.gov.

Any dispute concerning any matter under a student Enrollment Agreement and any courses and services provided by California Coast University shall be governed by California law and any proceedings, judicial or arbitration, shall take place in the County of Orange, State of California.

Students residing in the state of Connecticut should direct complaints to:

Office of Higher Education
450 Columbus Boulevard, Suite 707
Hartford, CT 06103
(860) 947-1800

Students residing in the state of Georgia:

Have the right to appeal final institutional decisions to the GNPEC.
Please contact the Georgia Nonpublic Postsecondary Education Commission at (770) 414-3300
Or https://gnpec.georgia.gov/student-resources/student-complaints

Students residing in the state of Kansas should direct complaints to:

Kansas Board of Regents
1000 SW Jackson, Suite 520
Topeka, KS 66612-1368
Phone Number: 785-430-4240
Website: https://www.kansasregents.org/academic_affairs/private_out_of_state/complaint_process

Students residing in the state of Maryland should direct complaints to:

The University is registered as an out of state institution offering fully online programs to Maryland students and is subject to investigation of complaints by the Office of the Attorney General or the Maryland Higher Education Commission.

New Mexico students have the right to contact NMHED if their complaint cannot be resolved within the institution:
New Mexico Higher Education Department
2044 Galisteo Street, Suite 4
Santa Fe, NM 87505
Phone Number: 505-476-8400
Website: https://hed.state.nm.us/

Students residing in the state of Oregon:

Students should attempt to resolve any grievances they may have with their school first. Should attempts to resolve these problems with appropriate school officials fail, or should the student be dissatisfied with the final outcome of the college complaint process, then the Higher Education Coordinating Commission (HECC), can respond to a formal complaint.  Students may contact the Higher Education Coordinating Commission, 3225 25th St. SE, Salem, OR 97302 or by sending an email to [email protected].  Students may also access our Complaints web page at https://www.oregon.gov/highered/about/Pages/complaints.aspx.

Students residing in the state of Virginia should direct complaints to:

State Council of Higher Education for Virginia
Private Postsecondary Education
101 North 14th Street, 9th Floor
James Monroe Building
Richmond, VA 23219-3659
Phone Number: 804-225-2600
Website: https://www.schev.edu/students/resources/student-complaints

Students residing in the state of Wisconsin should direct complaints to:
Educational Approval Program - Department
of Safety and Professional Services
4822 Madison Yards Way Madison, WI 53705
Phone: (608) 266-1966, press 5 for EAP
Email: [email protected]
Website: https://dsps.wi.gov/pages/Home.aspx

Student Tuition Recovery Fund (STRF)

The Student Tuition Recovery Fund (STRF) was established by the California State Legislature to protect any California resident who attends a private postsecondary institution from suffering a loss of prepaid tuition as a result of a school closing, failing to live up to its enrollment agreement, or refusing to pay a court judgment.

You must pay the state-imposed assessment for the Student Tuition Recovery Fund (STRF) if all of the following applies to you:

1. You are a student in an educational program, who is a California resident, or are enrolled in a residency program, and prepay all of part of your tuition either by cash, guaranteed student loans, or personal loans, and;
2. Your total charges are not paid by any third-party payer such as an employer, government program or other payer unless you have a separate agreement to repay the third party.

You are not eligible for protection from the STRF and you are not required to pay the STRF assessment if either of the following applies:

1. You are not a California resident, or are not enrolled in a residency program, or
2. Your total charges are paid by a third party, such as an employer, government program or other payer, and you have no separate agreement to repay the third party.

The State of California created the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic losses suffered by students in educational programs who are California residents, or are enrolled in a residency program attending certain schools regulated by the Bureau for Private Postsecondary Education.

You may be eligible for STRF if you are a California resident or are enrolled in a residency program, prepaid tuition, paid STRF assessment, and suffered an economic loss as a result of any of the following:

1. The school closed before the course of instruction was completed.
2. The school’s failure to pay refunds or charges on behalf of a student to a third party for license fees or any other purpose, or to provide equipment or materials for which a charge was collected within 180 days before the closure of the school.
3. The school’s failure to pay or reimburse loan proceeds under a federally guaranteed student loan program as required by law or to pay or reimburse proceeds received by the school prior to closure in excess of tuition and other costs.
4. There was a material failure to comply with the Act or the Division within 30-days before the school closed or, if the material failure began earlier than 30-days prior to closure, the period determined by the Bureau.
5. An inability after diligent efforts to prosecute, prove, and collect on a judgment against the institution for a violation of the Act.”

However, no claim can be paid to any student without a social security number or a taxpayer identification number.

• Students should retain copies of enrollment agreements, receipts, financial aid documents or any other information that documents monies paid to an institution.
• Questions regarding STRF may be directed to the Bureau for Private Postsecondary Education, 1625 North Market Boulevard Suite S202, Sacramento, CA 95834

Right To Change

In an effort to provide the most current and up to date instructional materials, the University retains the right to change course materials, titles, tuition, and textbook charges at any time without notice.